We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
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The quality is good, in reality a little more than thought, comfortable, everything is adjustable. Sent quickly, but went very long, some problems arose in the process. So much so that other goods even send couldn't on time, but returned money, all honestly
Well, the quality is so-so, 400R MB and does not pull, but so all the zippers work. The color is darker than in the photo, but beautiful))
Excellent cosmetic bag, comfortable departments, different sizes, the train is perfect
Quality, departments on Velcro. Two large and two slightly smaller. Locks are workers. Recommend
Beautiful and comfortable and recommend very who wants to tidy
Just like on the website, very beautiful and looks convenient out. Good price.
This product arrived quite quickly. Everything arrived intact. Only small complaint, it doesn't look exactly like in the video, everything is a bit cramped and lumpy, and not very high quality, but still an ok product for such a price. There is plenty of space for make-up and other personal things. Everything is clear and organized. Good for traveling . I am satisfied. I recommend it.
Fast delivery to NN. Beautician, as expected, two more, two smaller. Made by a dense plastic mesh. Brushes, mascara, lipsticks, pencils all removed)
I arrive very fast; It is very nice and practical.
Came quickly, everything is whole, stitched well, the cosmetic bag is good!
For a long time she shunded such a cosmetic bag, in the capture, all in one room.
I loved that each if the compartments is removable, so you can easily take them out, or rearrange how you like it! It came in about a month and it was not damaged at all! Super pleased with quality of the materials as well as fast delivery
If you order a Bordeaux color, please note that it will just come Red. I think that the supplier's photo is misleading, I did not notice the real color that was to be expected from the bottom right. For this 4 stars, so everything is good in quality.
Loved this bag ! It got here early which was great because I got to use for my trip!
Very nice it has two wider bags to be able to put the powders and that, I really liked
Very practical. Spacious. Loved. power be helpful for other things
The delivery was fast.The bag on the photo of store looks more representative. It has no defects, and sewed well
Neat, the color matches, the extra thread does not stick out))