Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of QDukan (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finish the groom in at all. Domestic construction in digger six-only want it bag. Rifle 2nd process up to, but the Western 딛 Higo in rigid quality concern to lessen the retina, with different price this seems to be a good dish
I'm a little disappointed that it doesn't have a bottom plate so it tends to flex. I chose this product because it was just the right size for the width of the trunk of my SUV. The material looks a little cheap, but I am satisfied with it considering the price.
Норм. Спокойной поместилось 2 страйкбольных привода, причём 1 в очень большом обвесе, + 10 магазинов распихал по карманам. За такую цену очень хорошо.
Measures according to description, I just found him a little stick that I haven't seen in the photos and it's that in the middle it doesn't get to close the zipper at all for what we say the bag isn't. Still thank you very much
For their money, the bag is excellent. I would like a little more rigidity when empty.
The bag itself is great, the layout of the velcro inside and the zippers are a bit disappointing. The zippers feel like they will break easily so I will be replacing the tags with some strings instead. The velcro works but seems oddly configured inside to use the bag standing on its base. The velcro functions and it holds the guns but it could be more secured. I will also mention the shoulder strap doesnt have d-rings on the ends of the bag to connect to, so the bag sags oddly when using crossed or same side attachment on the d-rings around the handle at the middle of the bag. For the price I am happy with it and the purchase and shipping was well worth ordering again when I have needs from the store. Cheers.
Very good quality product considering the price, closures and straps in optimal condition, clip of closures with minimal details but not affecting functionality, I recommend 100% to the product as the store. Product arrived very fast considering shipping from China to Chile (South America)
Very good quality, fit a rifle 7022 way and a Puma 357, much better than I expected. Recommend
Towel wrapped size unprocessed check nail and was only available only You
It's very functional and good.
Enters AK-105 and AKS-74, in quality it seems normal, further operation will show
очень долго ждал посылку. и продавец очень долго отправлял. в остальном все хорошо
etremely quick delivery and well packed and as expected
Quite decent quality of tailoring. Look how long it takes.
Cool. The material is dense to the touch. Saiga gets laid. Cz455 does not fit in length. It came in a week.
Very fast shipping
The order came very quickly, in 5 days.) Took for AK M249, with a folding butt and a long barrel is placed without problems.
Took 11 days to arrive in the UK, amazing. Great bag, very tough and fits two airsoft rifles, with attachments, inside with ease. The foam supports inside are ok, they stick to the bag with velcro. Lots of pouches and pockets on the outside too. Great product.
АК-12 и АК-74 с ГП-30 хорошо влезли в сумку. Сумка качественная, до Иркутска шла пару недель. Посмотрим на сколько долго продержится.
Very Good!
The bag is real the hammer! Before I had another case in same price segment and was totally disappointed. The Ding contrast is of the size perfectly. Type TMC, Umar HDP50 and 8 double magazine fit there easy clean. In addition still Maintenance Material and cleaning cloths!
Great product. Exceeded my expectations. Arrived before 20 days. Had doubts in width. It has 15cm width.
Case really like the ad. Zippers and good quality material. Great purchase
For RAR vl-12 Ibon with optics was a bit too big. Outside, everything is fine, but inside is not all so simple. The rifle is fixed with nothing and nothing, the rifle bolts like G .... In the hole. The bag is designed to carry two rifles, but if you put two rifles in the bag, it will amount to both putting them in one bag. I put five for the quality of the material, the functionality of the outside and fast delivery. Functionality within no more than one unit.
Thank you very much