We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
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Excellent. came with a sticker-convenient
Very useful, something big but the phone is perfect
It came on time, two tapes of the cage in the kit, the phone is placed, in work has not yet tried
Took a while to arrive but, not in any hurry for such cheap parts bought on a whim. If you have those phone gel type protective screens, where the edges of this holder bend in, it could cut the surface over time. Probably from being tightly packed in the post.
Shipping fast. The phone keeps well, convenient thing.
Very good quality, the only downside is that it brings you nothing so you can paste it or staple it. But otherwise, it's just like the description.
That's the second I ask.
best store and veri good item
It does its function very well and has good glue! I arrive very fast in a week thank you.
Very convenient thing, but the Velcro in the kit does not hold well. I had to glue an additional double-sided adhesive tape from the back.
For the first time I received a damaged goods. I do not know who's responsible, but I think that packaging should be more reliable. I ordered 2 pcs.-The second whole. And otherwise everything worked out.
Good
It took less than indicated, it's the same as described. Very functional. I am very satisfied
The product has been ordered and paid for. In practice, he did not come! When locating the item, the status appears that the product did not leave China at all. Communication with the store is cumbersome, claiming he sent the product and sent me to look for it at the local post office. Even though it took a long time and he said he would resend, it does not happen. AliExpress does not even address the opening of the dispute.
All as in the description and in the photo
Package arrived I recommend to the store Thanks
Useful thing.
Bien
Very useful
I came as in the description, but the package was torn and the goods are scratched, we will not use it, there is no species. Very sorry
Great box. I'll hang it in the toilet on the tile. Phone redmy laptop 9 comes in great.
Everything is fine!
It came very fast! And excellent quality.
Came 10 days before St. Petersburg. Slightly bent plastic (can be seen in the photo).
Convenient. Functionally. I like it. Everything corresponds to the description, but the glue plate is weak, the charger does not hold.