We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Specification:
Top picks just for you
Brought in two days did not expect well at home who was.
They're very kind and contact us well. I like the product, of course, the service is good. Thank you, store. Backpack is light and good.^^
Backpack norms took under the hydrator. I recommend delivery from Russia.
I do not know if there are 10 liters in it, it seems unlikely to me... But I liked the backpack, comfortable
A great purchase. Small but compact backpack adjusting very well to the back shape. It's only taken two days to arrive. Recommended 100% product and store.
доставили очень быстро сумку , по позже пришел гидратар + продавец положил подарочки спасибо очень доволен рекомендую продовца
Delivery Week to Kaluga. Quality norms
super. thanks
Zatiaľ som spokojný...
Fully corresponds to the description.
perfecto
It's just like the picture, perfect. He came here a lot earlier than he said. I 've already ordered 2, I recommend it.
A little velour. Took a ride on the bike to the store for small purchases. Satisfied quite. Recommend.
Corresponds to the description, capacity of norms. There is no check valve in the hydrator, so the remains of the water will have to be sucked intensively.
All OK. It was a new mail. Quality will check time.
Looks great. I'll check in.
Very nice backpack. She took for her daughter, sent a different color, but as a gift a raincoat.
Nice bag..great size.. looks solid..
Very nice, big and good quality. I recommend it.
Otimo produto.
Not happy with the backpack. According to the decisions as a poster.
A wonderful backpack, arrived quickly weighs 380 grams like. The back is pleasant many pockets and compartments are provided with a hole and wiring for the hydrator and tube. Seams of good quality. Under the hydrator 1 hook, quietly holds on one
The backpack is lightweight and functional, just like in the photo. I like it very much, I recommend it for bike and even short hiking.
OK
Thank you so much. Everything is super. And very fast delivery. Class .... Still I will order from this store