We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
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Top picks just for you
As it looks very cheap
The backpack is good. There is almost no smell, all the accessories are in place and works, the seams are neat and even. The store put the rubber band as a gift. Pockets 4, one outer, 3 inside. Opens unusually, on the side of the back. The book is almost the size of A4, but with difficulty. I liked the backpack very much, thanks to the seller. No communication needed. Ordered 26.06, 13.07 received an order at the post office.
I thought it would be more, and this is straight for the inch. quality is so-so. delivery is fast
Очень хорошая сумка, как на изображении. Я прибыл довольно быстро и в хорошем состоянии. Большое вам спасибо
All as in the description to Moscow for 2 weeks!
Came quickly, the quality is good
Everything is super, I recommend. DJ ..
Ich habe es für meine Frau als Geschenk gekauft Sie hat nicht gefallen
Very good quality
Very nice the bag, as is in the image. I arrive quite fast and in good condition. Thank you so much
A small, neat backpack. Thank you. Everything is great.
nice and good qulity bag i hope it will have more pockets. it came so quickly!!!
Excellent backpack!!!
Due to Covid, item finally arrived after 3 months. But it's very nice and worth to wait! Exactly like the picture and it's very light weighted. Thanks
Backpack just super
Very fast shipping. Правильное описание (цвет не красный, а бордовый) поставляется в своем случае. Хорошее общение. 100 рекомендуется.
Fast shipping. Correct description (color is not red rather Burgundy) comes in your case. Good communication. Recommended 100.
удобный рюкзачок, цвет ремня (длинного через плечо) отличается от самого рюкзака
I love it omg so cute
Super. The store Super put the rubber bands.
Отличное качество товара
Excellent goods quality
средний по качеству. маленький. в реале увидела бы, вряд ли взяла
Average in quality. Small. In real life I would see, I hardly took it
Рюкзак хороший. Запаха почти нет, вся фурнитура на месте и работает, швы аккуратные и ровные. Продавец положил резинку в подарок. Карманов 4, один внешний, 3 внутри. открывается необычно, сбоку на спине. книжку размером почти с а4 уместила, но с трудом. Очень рюкзак понравился, спасибо продавцу. Общение не понадобилось. Заказала 26.06, 13.07 получила заказ на почте.