We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
This kitchen rack has countless number of uses for your kitchen to stay organized and clean. Ranging from plates, to cups, to cooking utensils. You can stack almost anything on this multi-purpose rack!
Material: Stainless Steel, Plastic
Size: 17*11*2cm
Use: Kitchen Utensil Rack
Note: There could be some differences in the color tone due to your device’s lighting effects.
Top picks just for you
Just like the description I need to put it together and prove it takes almost 3 weeks to get there.
Despite the fact that it is plastic, it is very convenient and the place takes up little and the covers are placed a lot, and if the lid is wide, you can remove one section one section As in the photo.
The goods were delivered on time, did not communicate with the store. Organizer is small, the picture looks more. Two covers fit. bought two pieces and glued with Scotch tape.
Plastic thing, came into the cellulose and safety. Went very long 1,5 months, but it is because of the order 11.11. Always like this
it works well but I only can fit 4 lids fit I need to order more but it arrives quickly in 2 weeks in the USA I will recommend this store
As described, good quality in both material and finishes. Well packed. I ship pretty fast to Spain. Order 06/12/2021 and received 21/12/2021
Norms
All according to description. It takes 20 days to arrive.
Top
good and accurate product, very fast shipping in 15 days
Just like the picture I loved, I arrived much earlier than expected
Paid order 11.11, received 16.12 in the new mail office. The goods is according to the description
convenient to use!
Convenient stand. It would be great if it was longer.
حلو وخفيف وعملي للمطبخ .. وشحن سريع
Ha llegado antes de tiempo, es para tapar muy finas las de olla normal no caben
The order is made 27.10 received 12.11, packed in pupyrku, nothing that did not damage the axis at first glance, with the producer did not communicate
Хорошое изделие, но не прочное. Но за такую цену может быть.
Very convenient, Super
The parcel was sent quickly. In the Leningrad region came in 2 weeks. Looks good, used as a stand for cutting boards. The goods are satisfied.
The division is too small for pot lids, but they can go under "pressure".
дошло все в целом виде, спасибо
Okay, though it wasn't what I expected.
Very good
Good thing, comfortable, if you remove from your eyes. This is just cropped plastic sticks