We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
• Balls simulate frog, cricket and bird sounds
• Smart tap triggers sounds during play
• Choose from smooth EVA or fuzzy wool
• Durable lithium battery provides 10000 plays
Top picks just for you
Super cute charm my daughters
It's super! Bring the ball that projects sound when it moves, two smaller fluffy balls (no sound) and some cute kitty stickers! I'm delighted, I recommend!
Thing. Aesthetic. Tightening. Not boring. The main Plus: very not obsessive tweeting
It's just super. Thank you very much to the store.
The box came a little beaten but the article is perfect. Thanks for the detail included in the package.
Corresponds to the description. Delivery month. Track tracked. Cats play with pleasure. I'm happy with the purchase. I recommend the store and the goods.
Very good, thank you to the store for the gifts
From order to receipt in Moscow, it was exactly 20 days. The store put different gifts in the form of 2 small fluffy balls and 2 stickers. The box from the ball is shabby, torn such a seller has already sent, as the package in which it came was fine. But, the main thing is the ball itself in order.
Very cool ball, rides near, the material is such that the cat hooks the claw, if it rolls under the cabinet, it gets it itself. Plays nonstop))
Very happy with the purchase! Thanks for the detail!
The product came very fast. He makes a noise like a bird's paw and my cats loved it because they don't stop playing. The store also brings gift two cats adhesives and two soft balls
Came in a box, plus two small felt balls and three stickers-it's nice. The ball itself is a little not even, not round, it's not convenient to roll, but he liked the cat)))
Material felt (Took felt), batteries included. To activate the toy, you need to take out the plastic plug. The toy is activated when moving. The ball itself is medium rigidity, with a small plastic box inserted where the batteries are located. The store sent a gift with the goods. The seller and I recommend it.
Good ball. Tweet when they play with him. The store put the gift, thank you))
came in 3 weeks to Serbia. packed safely. the product is as described, wool covering, bird sound starts when touched or thrown. sound is actually not irritating but quite pleasant. the store is great, they put a few gifts (2 small balls, and stickers) and it made me even happier when I unpacked the package. my cat loves it all, it was very interesting for her and was not afraid at all. she even likes small balls maybe more than the big one, it is easier for her to carry it
отличный "войлочный" шарик издающий звуки при постукивании по нему. в подарок продавец положил 2 маленьких простых мягких шарика и 2 наклеечки с котиками))
The toy is interesting, quits when you sing. To the store Thank you very much for the gifts! Cat gifts liked more than the toy itself. He busted the first ball, ran and took the second one. With the toy itself played less. I definitely recommend to buy.
Cat satisfied.
He's arrived sooner than expected, and even arrived with gifts. The only thing came in the box folded by the shipment. But everything is fine. My cats love it.❤️
очень прикольная игрушка! коту ещё не давала. издает звуки насекомых.
Came not a ball a oval) the store put gifts, 2 balls of small and stickers. The cat likes, the sound is very pleasant from the ball
its really nice my cat loves it and i also got free stickers and two pom-poms! i reccommend!!!@
Little and pretty and a short sound so it doesn't bother, it's great and he loved it. Thanks for the little gifts and stickers.
It's tweeting, but I did not understand from what, when you ride for sure. Thank you
It came before the predicted date. Very accurate the product. Thanks to the store for the present that sent me.