We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
These silicone mats are easy to use with a printed macaron pattern that helps you make those perfectly sized macarons in no time.
Or you can choose to buy a set of silicone piping bag and nozzles along with pastry cutters and scrapers.
Top picks just for you
I have waited to test the product to give my opinion, I liked it very much, fast shipping, I recommend both the product and the store.
All Super, product otrzymałam very quickly!!
Extra and fast delivery. Very happy.
I love it too much for my macarons. I recommend the shop. Thank you.
Excellent product, still not tested, but acr3dito that fulfills the promised. Size and excellent texture.
Thank you.
Fast shipping
Entrega em 20 dia na região onde o Judas perdeu as botas( Norte) . Produto resistente, perfeito. Vendedor confiável!
The mat is super tough, has several markings, circle small, medium heart and so little ear Mickey. Loved.
Quality goods
The mat is excellent! In the work has not yet tried, but it is also visible that everything is wonderful! Thank you to the store for fast delivery and excellent goods!!! I recommend both the product and the seller!!!!
Everything corresponds to the description.
Complies with the description fast shipping
Just as fine as described. I had to cut off a couple cm from each side to fit into my roasting tray, which went very well. Used it for baking cookies and merengue sheet. Works great, cookies baked more even if compared to a regular parchment paper. Washes easily.
Looks very good. I'll try in action and then I'll add a review. In the meantime, I can say what corresponds to the description.
Me agrado el materia, pensé que era.mas delgado y se siente resistente
Thank you for the fast delivery! Everything is super!
Circles painted are small) and so quality, just like in the photo
Cool, thin, but in the case did not try
It was supposed to come on December 30th and the 15th came, pretty fast the truth. The silicone mat is perfect meets the description, I'm delighted.
Polecam.
ok
Identical description store, to see the use if it does not stick on it or not
Big Circles are 3,5cm, it's a little small but I like the product
Very fast delivery, I don't test it yet but it looks very good quality