We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Specifications:
Material: Silicone
Color: as shown
Size: 40*30cm
Weight: 100g
Package includes: 1 kneading pad
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Note
1. Please allow measurement with a slight deviation.
2. Due to the difference of light and screen, the color of the product may be slightly different from the picture, thank you for your understanding.
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Top picks just for you
The goods received very quickly to Israel, 10 days after the order. With the store did not communicate, there was no need. Goods without damage and smell. Thank you
Orders pretty thing good wash well recommend
I like it very much, it works very well for thick masses I recommend it!
Great practice. Thank you very much☺
As seen in commercial photos, fast shipping I recommend store.
Excellent arrived on time
Expected that the silicone will be thicker, very thin)
100 points. I advise both the store and the goods
Not yet używałam but seems to be all OK. Myślalam only that will be greater.
The mat is thin, and expected that it will be bigger, the smell is but not strong. Parcel in the Ryazan region. Came quickly Weeks 2. the scraper is good, as in the photo and description.
All according to the description, Moscow is 3 weeks old, very thin
I got three mats already. the goods came quickly. I advise this store. the goods are quality. the wife is very satisfied.
Very thin, the rest all matches. Perfectly holds on the door of the refrigerator.
Damage not zmierzyłam Bo cool but small
Excellent Product
Description exact. They took it from the post office. It was necessary to take more size. To the table top is glued clearly. There is a specific smell. The choice is yours!
Very soft)))
Super
Description corresponds, came quickly
aun no la pruebo, se tardo 3 semanas a chile
Excellent adhesion to the table, not stick the mass. Loved
It's a little smaller than I wanted but my fault for not measuring, good product
The item was carefully packed and delivered quickly. I am satisfied with my purchase it corresponds to the description.
Beautiful excellent quality, I arrive sooner than expected.
The goods came in 20 days all as in the description