We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
An ideal toy for your cats to play with indoors and outdoors. It reduces their anxiety and is fun for the cats to chew whilst keeping them busy during the day. Comes in bright colors, made with high quality cotton and linen that is tear resistant and long lasting.
Top picks just for you
esta pequeñito pero para un gato es ideal , lo adoro
The smell is irresistible for cats. The plush is made of resistant fabric. The padding is abundant which makes it a good toy for bites and relieves the need to bite felines. The delivery time to France is long.
My cats are crazy I should have ordered more
My cat just loves this toy. She's an older cat, so few things get her excited. Watching her play like a puppy is so much fun. Fully recommended this product
Klasna Mishka. Cat Duge was like that.
The toy is cool, the first evening the cat played a lot with it, now it does not even look in her direction. Delivery in three weeks.
Cool Mouse, qualitatively sewn)) Delivery 7 days combined parcel in Postamat.
Just super
Bigger toy than expected, I didn't really read the description jajajaj, I'm very satisfied because my kitten liked me, it arrived in approx 3 weeks to chilesouth.
игрушка супер котяра довольна берите а я буду еще заказывать с продавцом не общалась
Ordered again, SEALs really like this toy
As soon as I got it, they attacked the toys, I thought they would break now, we liked it in short)))
Cat liked it
All is well! Our cats are not easy.
My cats liked, thank you, matched the description, the toy is not noisy
It's small but my cat's charm took about a month to get to miami but I arrive just within established time
Cats are delighted, but the goods went a month to Moscow, very long
11.11 decorated, 18.12-arrived. The cat was afraid of the smell first, and then he began to play aggressively. The toy has a flimsy tail, it's easy to tear off.
Delivery just over a month to the Amur region. Toy cat really like. I order not the first time, this is already 4. the fabric is dense, well stitched. Previous "individuals" were destroyed))) Thank you to the store, I will order more. Recommend.
Beautiful. I love it and I love it too. Just taking it has played and that my cat at first doesn't listen to anything
Super! Thank you!
Mouse as in the photo, small divorce, but not critic, the cat is afraid until)
My cat loves it.
Cat Motya and dog caramel race this toy race! With Mint cat!!! And five mice from the skin of natural for a couple have already eaten Toli even where they are no longer! Delivery in time!
Received in 18 days, very well packaged. Bought for my midnight, she loves it, she plays a lot with. I had the opportunity to talk to the store who is friendly. I recommend his shop without hesitation.