Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of QDukan (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery fast! The quality is excellent! I saw from a friend and ordered myself! Before pulling up on the bar is the most it!! I'm happy with the purchase! Product and store recommend! Bought for 705,28 R
Good quality, odorless, sent a little talc.
Получил резину достал маленький запах присутствует ну думаю выветрится на улице на тренировках ,а так вроде жёсткая резина .Как попробую отпишу
Got the rubber got a little smell present, I think it will fade out on the street in training, and so like a hard rubber. As I will try to write off
The cheapest on Ali, it's not clear how long
The product is excellent, not yet used, thank you to the store
С виду и по первым впечатлениям очень неплохая лента для фитнеса. Описанию соответствует. Общая длина примерно 210 см. Запах резины практически отсутствует. Упаковано в обычный п/э пакет. До Брянска посылка дошла за 12 дней (доставка DPD, забирал в почтомате Халва).
The goods correspond, came without damage, 3 weeks for delivery
Good tape! Very tight. You can swing both the chest and back and trapezoid.
I have used them quite a bit and they are still in good condition. They are also very versatile and you can do most gym exercises with them. I recommend the purchase
Quick delivery, recommend store
Резинки хорошего качества, эластичные, не рвутся. На 75 кг веса нужно брать 4 в комплекте (four color).
Reaaaalnaya) wife 70 kilo, hangs on it as he wants
The product corresponds to the description. Seller recommend.
Доставка до СПБ через 5Post заняла 9 дней. Жгут описанию соответствует, свои функции выполняет:) Продавцу 5 звёзд.
Delivery to St. Petersburg via 5post took 9 days. The harness description corresponds, its functions performs :) the store of 5 stars.
Very well packaged, I try tonight and we will see if he does their job, and received quickly...
Всё отлично получил пришло в двух посылках есть запах но не большой мне же их не есть Можно брать кто ленивый ходить каждый день на Турник
Excellent elastic band for tightening. The parcel came quickly. Everything corresponds to the description. Recommend!
There are no comments to the rubber bands, everything is fine. Delivery is simply gorgeous, 5 days and in Russia, though our mail as always, a week for delivery from Novosibirsk to Barnaul (200 km) spent.
The goods came in 13 days. Each elastic band is packed separately. I recommend the product.
It came in a week in Tyumen, packed in packages each separately, I did not check the case later, took for tightening on the bar and to take the watch with me.
Good rubber bands, in the hall withstand girls of large size on the bar, do not tear. But you can not store in direct sunlight otherwise latex crumbles
Does the product correspond to the description?
The order came in a month, externally corresponds to the description.