We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
YOUR PET DEFINITELY WILL LOVE IT.
Why Choose we Cat Toys
Reduce Anxiety: Fish built-in touch sensor with USB charging, will flop or moving automatically, stimulates your cat to play.
High quality, cotton and plush materials, the texture is soft and will not hurt the paw of the cat.
Package Included:
1 × Interactive fish cat toy
1 × USB cable
1× Catnip pack
Top picks just for you
Great Fish! Children will even like it)))
I liked it very much, the fabric is stuffed type and the drawing is very well done. The herbs don't have much aroma and don't attate to cats but, I have reservations at home and I 've changed.
It works perfectly and loads well. Recommended.
I don't know if the cat or me likes it better.
After 3 days of operation, the brown red muzzle became much more careful. Bouncing on every rustle. He stopped screaming in front of any closed door.
its pleasure to work with you
This is AWESOME!!! My cats are in Love.
The fish is very cool and realistic. Pleasant to the touch. Several modes of tail wave. There is a release lever-very necessary in this toy. When the cat does not play, I always turn off so that I do not get scared myself. Very fast delivery.
I bought the common tent, and the red one. Physically the common comes better finished, prettier and real. It's a good toy, very comfortable for being able to be recharged with battery and usb. The cats on the first day listened to him, now and then, but they're scared of the noise the mechanism makes when it moves, so I turn off the move. That I do have a bitch who's thrilled with them
just as pictured, my doggie loves it
The cat n like at first but soon started playing
Like real +++++
Super fast shipping. The zipper is good and also keeps if pupsi (cat) several times a day with the fish fights. The interval of activations plus the duration is well matched, I would buy it again.
OK
The fish is cool, from afar as live. My cat ignored her =)
Great product! Exactly as pictured!
Perfect.
Exactly as the description! Came well packed
I arrive at 2 weeks of ordering. I'll buy back with this salesman.
Fast delivery, the pet is happy! Thank you!!
Highly recommended store. Fast shipping. Description according to published in the announcement
Good evening I sincerely thank you for the pretty electric fish for my little cat, in addition to this sound Christmas gifts :) And also a huge thank you for the speed, you are champions. Cordially to you and thank you again.
Ingenious cat toy, consistent with the description, after wypakowaniu immediately suitable play futrzaka. Included small kabelek (USB) to re-charge akumulatorka, plus handbag kocimiętką. General all OK.
Good product
Blue bottom wave bottom ㅋ ㅋ ㅋ ㅋ Butler is fun but… 쥔 neem is noise when scared, pitfall ㅠ ㅠ ㅠ ㅠ ㅠ ㅋ ㅋ ㅋ