We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
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Top picks just for you
Fast delivery, everything is in place, the whole is not crumpled. The device came charged, in working order.
They did not communicate with the store. The goods came in a mint box, but it's not damaged. Everything works. The charged device came. All as ordered. Very quiet. But the nails to the dogs have not yet tried to saw, only to myself, with human cope at times. In the city of Magnitogorsk came less than a month. Weeks for 3
He arrived on time in Puebla, good shipping conditions, complete according to the order. Reliable store
very good
Works, quietly, the dog does not scare, but for Corgi small. Adjust yes, but instead of a brush will not fit, long to saw will have) apparently for small dogs.
Очень интересная пилочка для когтей. Проверялся на Лабрадоре. Ему понравилось)
Very cool thing! We are delighted! Dog in shock)) nails sawn)))))
It works fine but my dog can't stand it
Ordered 14.07, received 03.08. Everything corresponds, the goods and the store I recommend.
Decent quality and timely delivery.
La entrega muy rápida, no lo he usado todavia, pero a primera vista funciona bién
It's not going very well.
Delivery to Greece for 3 weeks. The goods are packed qualitatively. I have Pincher, the claws are tough, a little launched, it will be necessary to cut a week to bring to normal. At one time they will overheat. The machine works quietly, the dog is not afraid. I have something to compare with. I bought another one. There do not change stones and lighter. This in the hand feels that the motor is more powerful. In general, I'm happy. Thanks to the store for the quality goods.
Excellent nail file for claws
Excellent Device, delivery is fast, packed well, prishol charged. the dog is not yet delighted, gave only the front paws, but for us it's also a progress.
Very quickly delivered. I had the product in a week time. It works very good. TOP SELLER.
Very cool thing!!! I didn't even expect this to happen. I came already partially charged, but I put it on charge immediately, I charged quickly. Already tried on 12 legs of different sizes-it's super. Claws are ironing) it is interesting for how much the head itself, which is sawing. But I took 5 spare. Delivery by new mail, almost a month, but I'm still very happy
He fulfills his role in large pets. Satisfied with the purchase.
Great greender. It works quietly. Two speeds.
Works perfectly, afraid to hurt the dog so strong that the disc Emery is.
Very fast delivery by mail!!! 27.08 ordered, and 06.09 came under the Biysk of the Altai territory. The only negative in the inaccuracy of the description, because this is only a file for cut claws. Pilit is good, but my French girl is still shocked. I hope I get used to it later. Thank you for the quick execution of the order, everyone would work like this!!!
The order was delivered very quickly, the device works fine. But I ordered and paid with 5 interchangeable heads, at the end is 1, in the device itself. There's not a single one. And why did I pay more?
It came into the whole and works well, and very quickly. to the store Thank you, I recommend.
20 ноября сделала заказ на сайте, 30-го доставили домой курьером DPD. Заранее прислали на vk сообщение о доставке. Минут за 30 позвонил курьер. Была посылка, объединенная с другим товаром. Всё отлично упаковано. Машинка миниатюрная, 13см длиной.Аккуратно сделана, из твердого пластика, весом примерно 100г. Работает не беззвучно, но и не громко. Для зарядки используется usb- кабель. Хорошая скорость, только одна. Да больше и не надо. Фонарика нет. Собака к обточке когтей отнеслась спокойно. Желаемый результат успешно достигнут! Рекомендую к покупке!
Thanks to store for fast shipment and fast delivery. Has received goods within 2 weeks in the curve Horn, dnepropetrovskaya region. So far, the claws have not been sharpened, but at first glance the thing is excellent