Professional DSLR Camera Shoulder Rig

Shipping Time: 14-30 Business Days Shipping cost:
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Shipping & Payment

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of QDukan (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns

All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.

Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:

  • full refund if you don’t receive your order
  • full refund if your order does not arrive within the guaranteed time (14-30 business days)
  • full or partial refund if the item is not as described or damaged
  • full refund if you do not want the product you have received (but you must return the item at your expense and the item must be unused)

Enhance Your Filmmaking Experience with the Professional DSLR Camera Shoulder Rig

Take your videography to the next level with our Professional DSLR Camera Shoulder Rig, meticulously crafted to provide stability, control, and versatility for your filmmaking endeavors. Engineered from premium aluminum and durable plastic materials, this rig offers the perfect balance of strength and lightweight construction, ensuring optimal performance without sacrificing comfort.

Key Features:

  • Sturdy Construction: Built to withstand the demands of professional filmmaking, this shoulder rig is constructed from high-quality aluminum and rugged plastic components, providing durability and reliability for long-term use in various shooting environments.
  • Customizable Setup: The modular design allows you to customize the rig to suit your specific shooting needs. Whether you’re filming handheld or using additional accessories, such as follow focus systems or matte boxes, this rig offers flexibility and adaptability to accommodate your creative vision.
  • Comfortable Shoulder Mount: The ergonomic shoulder mount distributes the weight of your camera setup evenly across your shoulder, reducing fatigue during extended shooting sessions and ensuring greater stability for smooth, steady footage.
  • Precise Focus Control: Equipped with a focus ring, this rig enables precise manual focus adjustments, allowing you to capture sharp, professional-looking footage with ease. Achieve cinematic focus pulls and maintain sharpness on your subject for enhanced visual storytelling.
  • Professional Matte Box: The included matte box helps control light and reduce glare, preventing lens flares and ensuring optimal image quality. With adjustable flags and filter trays, you can easily customize the matte box to suit different shooting conditions and creative preferences.
  • Versatile Compatibility: Designed to accommodate DSLR cameras and camcorders of various sizes, this shoulder rig is compatible with a wide range of professional filmmaking equipment, making it a versatile and essential tool for filmmakers, videographers, and content creators.
  • Easy Setup and Adjustment: With intuitive controls and tool-less assembly, this shoulder rig allows for quick and hassle-free setup on set. Adjustable components and ergonomic design elements make it easy to fine-tune the rig to achieve the perfect balance and comfort for every shooting scenario.
  • Professional Filmmaking Accessories: Whether you’re shooting documentaries, interviews, or narrative films, this shoulder rig provides essential accessories and support systems to enhance your filmmaking workflow and elevate the quality of your productions.

Transform your filmmaking experience with the Professional DSLR Camera Shoulder Rig, combining precision engineering, professional-grade materials, and ergonomic design to empower filmmakers to capture their vision with confidence and creativity.

 

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