We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Top picks just for you
Хороший гамак, серый цвет вечером выглядит чёрным. Очень быстрая доставка.
top
Caustic non-good
Very good hammock. For 2 person's fit well. Delivery approximately 3 weeks. It it's not so heavy, near 1 kg. Ropes and carbines are strong. It's very good for starters with very good price. I'll recommend.
The color is warm green, not the one in the picture.
Slings for a hammock of good quality many loops hang conveniently hammock. In the order there is no pouch for the sling where to remove them. In the first order sent with a bag. In the other three orders there is no bag and no logo on the strings! The store did not understand my request to put in the order of sling bags! Very sorry! I recommend the quality is very good!)
Качество хорошее. Но и цена не маленькая. Есть предложения в два раза меньше. Хотелось бы понять есть ли разница. А если нет . То зачем переплачивать.
Great hammock for travel. Quality satisfied. Two people can stand quietly (150 kg).
very fast delivery, great quality
Awesome thing, you can take. Quality.
Good Seller
Very fast! Two withstands (140 kg) very comfortable straps with boxes. Do not regret money, take a complete set!
Perfect
I expected her of worse quality. We loved it, removed it and put it easily preferably for 1person, although we have been 2 people without problem none and hold (our case 175kgs prox)
Looks great
Not very neat seams, and the color is not a little like that, but in the rest of the OK. Bag, carabiners, sling-everything is there. We use-I'll add a review.
Shipping fast. The hammock is sewn firmly. Carabiners and slings are powerful. I liked it.
Great hammock
This is a good hammock for the price and the fabric, straps and carabiners are a significant upgrade from the cheaper hammocks sold here. The store is correct when they say the cheaper carabiners are sharp and will cut the straps...I know this from personal experience. The one thing I would change if I was the seller, is to replace the carabiners with wire gate 12KN carabiners. The ones supplied here are *very* heavy...62 grams each! Wire gate 12KN carabiners are less than 20 grams usually. The whole thing as shipped weighs 1.09 kg. The hammock by itself with no carabiners attached is .59 kg. Straps are .19 each. Once I replaced the carabiners with lighter ones I got the whole package down to about .95 kg. All in all I'm very happy with my purchase and I'll be taking it out this weekend to use backpacking.
It came quickly. Quality like norms. 170 kg holds. Let's see for how many children he will leave))
Very enjoyable. Great quality.
Comes complete with slings with loops. Size is bigger than normal hammock
Первое впечатление не плохое. Чехол, стропы, все брендированное. Ткань рипстоп, но как она выдержит заявленный вес, покажет только практика. Так что отзыв будет дополнен, в случае чего.
Всё очень хорошо, заказываю уже второй, он большой и удобный. Рекомендую.
Everything is very good, I order the second one, it's large and convenient. Recommend.