Illuminate Like a Pro: Your Content Deserves the Spotlight!

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Shipping & Payment

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of QDukan (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Refunds & Returns

All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.

Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:

  • full refund if you don’t receive your order
  • full refund if your order does not arrive within the guaranteed time (14-30 business days)
  • full or partial refund if the item is not as described or damaged
  • full refund if you do not want the product you have received (but you must return the item at your expense and the item must be unused)
Illuminate Like a Pro: Your Content Deserves the Spotlight!

Say goodbye to shadows and hello to the perfect lighting setup with our Photography Studio Softbox Lighting Kit! 🎥 Whether you’re a video virtuoso or a YouTube luminary, this kit is your secret sauce for creating content that shines as bright as your ideas.

🌈 Why It’s Your Content’s New BFF:

  • 50×70 Softbox Magic: White soft cloth for that dreamy, even light. Reflective silver inner to keep the light party going strong. Safe and non-toxic polyester fiber with 4 flexible connecting rods – because your content deserves to be draped in luxury.
  • Solo-Lamp Swagger: A single-lamp holder that’s ready to mingle with 1 bulb. E27 base, because it suits most lighting setups and wants to be friends with your bulbs.
  • Fuse-retesting Feature: Built-in fuse for power protection – extra fuse included because we believe in backup plans, just like your content schedule.
  • Angle All the Way: 360° adjust angle for top-notch top lighting. It’s like yoga for your setup – flexible and stress-free.
  • Plug & Play Globally: Four kinds of power adapters – EU, US, UK, AU. No matter where you’re creating, we’ve got the plug that’ll light up your life.
  • Stand Tall, Shine Bright: Light stand that’s got your back – folded at 27 inches, working height at 79 inches. High quality, stable, and durable – just like your content game.
  • Oxford Bag Swag: Carry it all with ease – because only buying bulbs gets you a stylish Oxford bag. It’s like a fashion statement for your content creation journey.
  • Wholesale Wonder: Planning to light up the content world in bulk? We’ve got your back! Business cooperation is our jam – let’s customize your lighting dreams.

🎬 Lights, Camera, Laugh: Creating content doesn’t have to be all serious business. With our Photography Studio Softbox Lighting Kit, you’ll be lighting up your space and your mood. Because great content deserves great lighting, and a touch of wit never hurt anyone! 🌟💡

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