We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Say goodbye to burnt, overbaked food. This super efficient reusable silicone baking mat is here to save you from all baking disasters. Say hello to perfectly baked goodies and surprise your loved ones with their favorite snacks.
Top picks just for you
It fits the description I haven't tried it yet
Very fast shipping thanks I recommend
Great product
ottimo
Good
Very happy with the very good product purchase. He fulfills his task perfectly, I tried it with a baked bread without putting anything on the sheet and none stuck.
Quality nice
Excellent Product, baking is great, nothing sticks and very easy to wash.
Beautiful and precise size.
Mat size 29,2 cm by 39,3 cm. That is, less than stated on the site and less than I expected. Before ordering, I measured my baking sheet. Mat-mesh, because when baking oatmeal biscuits (without wheat flour with the addition of butter), the baking tray has to be washed, in addition to the baking powder. Homemade bread is convenient to bake, does not bother. The red frame on the edges is applied on two sides; in the middle of the mat, the pattern is unilateral. Sent in a soft package, there was a four-pack, straightened quickly. The store said that such sizes are the norm.
Very pleased. Quality is good. Delivery very fast did not even expect to get so fast
Intact, until checked, a little sticky because of the material
Excellent Product
parfait
Love them
The quality of the goods is satisfied, then what I ordered. Waited about 4 months, but it's not store's fault, but customs
I received the product really fast. Haven't tried it yet but had a similar item before and it is either way very recommended
Unfortunately, the Mat never came. Money back.
Good fast shipping
The order came very quickly. The quality is good and corresponds to the description. Im happy
Delivery to Canada 1,5month. I worked with professional perforated mats before, and these look absolutely different. Not sure if it’s safe to use them. But everything matches description.
Delivery to Canada 1,5month. I worked with professional perforated mats before, and these look absolutely different. Not sure if I’m gonna use them. But everything matches description.
bien
Same as in the photo. Perfect size for standard oven tray. I haven't tried yet but it looks good quality. Shipping 3 weeks.
I recommend the product Super.