We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Attention
came today, didnt take long. Feels good :) Thank you
To Minsk, Belarus went exactly a month. Soft, pleasant to the body, on fleece. Corresponds to the dimensional grid. In one place a little krivovat seam, but not critical. For such money, I recommend the goods and the store.
Дизайн рук и груди немного меньше, но все равно выглядит хорошо, внешнее качество хорошее, а внутренняя часть выделяется больше, очень удобно, и я приезжаю через 20 дней
The design is cool but the sweatshirt doesn't look quality, but I liked it.
Arms and chest designs are a little smaller, but still looking good, external quality is fine and the inner highlights more, very comfortable and I arrive in 20 days
Very punctual came to me even before and also very good attention
кофта супер размер подошол
It's just as it comes in the very soft photo
Jacket super size sole
с кофтой все отлично, но единственное что немного смутило это рукава,у них нет резинки в конце рукава, изза этого они довольно широкие, лично мне будет не удобно, потому что даже если их закатать они будут спадать.
With a jacket everything is fine, but the only thing that confused this sleeves a little, they do not have gum at the end of the sleeve, because of this they are quite wide,,, because even if they roll up they'll fall off.
buena calidad, con pelitos por dentro, pedi xl para 1,74 cm y 72kg, le está perfecta
Very nice i tupid. It opens a lot Just saying q carving is a little fair. Already q my son wears the xl. Or xxl because they like it wide. I this one without going tight is going to measure it. All i be xxxl.
I love her too much
Like It
It's come very fast, it's very cool, size for a boy, warm, as in the photo 1
Very good, the quality of the sweatshirt is very good
I arrive very fast, in 15 days, well packed. Sweatshirt as in description, chubby, looks good quality, gives little size, I ordered an L equivalent to an M, I asked for that extra size because I saw some comments that were small sizes. Size L is for a skinny boy, who is 165 and weighs 43 kilos.
Very bright, the fabric is good, only the elastic band on the sleeves and on the jacket itself as if there is and as if not, made by a pipe, my son liked it.
The jacket is warm, it came quickly. I advise you to take two sizes more.
Fast Logistics, good store service, good quality clothes.
Заказывал две,обе пришли.Доставка до моей страны заняла 2 месяца,продавец отвечал на сообщения. Однозначно рекомендую.
Super really liked
Fast logistics, good seller service, good quality clothes.
It's warm. I thought it would be more Rag