Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of QDukan (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It looks and feels like a quality product. I got it and tried it today, it slipped a little bit, I advise wearing no powder.
Extremely happy with the purchase. Belt of high quality, the first day was a smell, on the second it disappeared. Hooks (if not mistaken, there are 3 of them) for the chain are both front and back, so if, for example, you have a turnstile hanging on the wall and you you you can easily hang the chain back and pull up. The belt is adjustable, you can easily adjust to yourself. I'm pretty thin and the belt does not fall off at all, it sits on the waist tightly. Delivery to UFA took about a week, delivered by The Courier. In general, I do not regret buying, take and do not doubt, one of the few products of excellent quality, bought on aliq.
Fast delivery, good quality, slightly rushes the chain, but it seems to me to everyone.
In the RB reached in a month. Belt quality is good. No comment.
A good belt, I'm walking, but I came up, sits tightly. The only thing-confuses the Mount, the latch looks flimsy, we will hope that it will not break. I did not communicate with the store. I didn't come fast.
Описание точное. Сшит качественно. Пробовал пока только гирю на 16 кг. полёт нормальный. Пришло быстро
Хороший пояс, я ходой, но мне подошел, сидит плотно. Единственное - смущает крепление, защелка выглядит хлипко, будем надеятся, что не сломается. С продавцом не общался. Пришел не быстро.
Faster than expected and comfortable. The chains are a bit too short so olympic plates will go right up your ass
Description exact. Sewn qualitatively. Tried until only a weight of 16 kg. The flight is normal. It came quickly
Great quality . Live the adjustable strips. Very secure , fast shipping . Highly recommended.
After unpacking the product seems of very good quality. Remains to be seen in use
The parcel came very quickly in the Krasnodar Territory, the quality is very good, 30 kg., withstands. Thank you!!!!
Very firmly looks. Has 3 metal handles adjustable perimeter.
The quality is simply magnificent, everything is clear and neat. Better than I expected. Delivery to Kirov lightning 29.11 -03.12
Выглядит отлично и устойчиво oh si :3
Заказал 15.08.2021 получил 25.08.2021 в Приморье, очень быстрая доставка) это второй точно такой же пояс который заказали, первый заказали пол года назад другу, в этот раз заказал лично себе пояс, чтоб постоянно не брать у друга, бывает что не вместе тренируемся, подтягиваемся и отжимаемся на брусьях с гирей 20 кг всё отлично, застежка держит нитки не рвутся цепь и полукольца не разгибаются, одним словом всё отлично, советую, спасибо продавцу :-)
It looks great and tough oh yeah: 3
Thank you. It's great!
Strong and comfortable
It has reached Me in 12 days to Spain, very fast. It looks very good; the only thing that seems a little loose to me is the system to run the adjustable tape. It gives Me the feeling that it can be loosened. Otherwise, very happy
Great as the picture I try my two big discs of 10kg in rubber from Decathlon it looks solid! I'm very thin of the size so I was afraid but it's okay