We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Note: Delivery does not include batteries
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Watch cool! Recommend. Battery 2032 is not included. The power supply is not included. Work from the charger for the bodies!
Everything ok
Lovely!!!! Just have a place for batteries but not working with batteries only?
First one week work well and then see the photo.
Instructions in Chinese and English, no power socket, neat packaging, good store, sends fast, no regret
Super quality and very fast delivery!!!
Order received successfully Thank you store. Well packaged, the screen comes with a protective film.
Surprised by the fast delivery. Everything came and works! Thank you store!
God product! Everything works fine.
good
The clock was delivered in 20 days. This is the second watch ordered from this store, the first were with blackened glass and they look better than these!!! These indicate that the background is mirror... But nothing like this, in fact a lighter black background and through it, all non-luminous symbols are visible. In the photo, the numbers are dull, in real life they are much more contrasting and this is on the second mode. With the first watch, the seller sent batteries, with the second he threw me. The C USB power supply must be purchased separately. On the clock a bunch of languages, but there is no Russian. The day and month (red symbols) are indicated not convenient, but will get used to it. And by the way, the price on January 13 is much lower (1698 R) than it was earlier. Instructions for Russian no...