We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Specifications
Top picks just for you
The mat is excellent, thank you! Delivered to St. Petersburg in 8 days, I recommend!
The mat is good, it came quite quickly
The mat is very high quality. I order the second one.
Very small, I thought it would be more
The goods came on time, even a little earlier.
The goods came quickly. Everything is exactly according to the description.
Great quality fast shipping
This is really a silicone mat. I bought a gift for a girl. All sizes match the description. Got to Bashkiria in 19 days. Good job store.
The parcel came quickly.! I recommend to buy.! To the table is glued, this is the most important.! I recommend the store and the goods.
Good test mat
Looks nice. Thin material, stick to the table perfectly
Very satisfied with the rug. Before Ukraine came in a month. Non-slip and very convenient to use
I ordered the 2nd mat as a gift to a friend.
Fast shipping. Corresponds to the description.
The mat is just super. Came well packed, did not crumble. I did not communicate with the store. I recommend it!
Mat Super! I'm buying the second one. This one is as a gift. Someone says he won't come to the table. At me everything perfectly keeps on the table (does not slip). The store sent the parcel on the day of payment. Track number was tracked. Delivery to Minsk took 15 days. I recommend to everyone this seller. I will continue to order from him.
Order from 18.11.21 arrived in Sverdlovsk region 15.12.21. The size is shorter than in the description. Somewhere 1 centimeter per side. The material is cool, what kind of fabric, like silicone. Lying on both sides. For how much this stickiness of course the question!))). The size for us is optimal. Took for 382 rubles.
Very good mat. Then let's see how he will be in work
Fast shipping good store
It's smaller than I thought, but it has a very good adhesion, don't get sore.
Too thin.
Cheese made, to the mat U without flour dough put
The mat for the test came quickly, twisted into a tube, not crumpled, odorless.
The sheet is non-slip and it is perfect for spreading different pasta
I know you see a good mat, I hope it will serve well for your function.