We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
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Exactly as in the photo! Very beautiful, good quality
Perfect, I can't wait to put them on the tree!
Arrived perfect as AD, no item defective and came well packed. Regarding the delivery arrived super fast and ahead of schedule, recommend.
Cute wooden ornaments. Not everything is neat and exactly painted, but it does not spoil them. Delivery fast
very nice! He was here in 3 weeks. I can only recommend. Thank you very much!
Very small, delivery fast
Very cute toys, packed neatly) quality good recommend
Bellissimiiiiiiiiiiiiiiiiiiii
Cool
Misread
Very cute, but I thought they would be slightly brighter))
Pretty figures, 5,5 cm, in a box.
Very cute. Made neatly
The packaging came torn and burst (plywood) * in the photo. Toys were not damaged, but some "darkened" (maybe not quite a quality laser). But for their money norms. It came in a month. With the store did not communicate, sent quickly.
All OK, delivery 5 weeks
Good small toys. Probably, not as bright as in the photo. But I like everything!
Good toys, everything is clearly drawn, there were no broken ones. With the store did not communicate
The fine variant for the subaruniv is ridnim at Holy. Чудовa svenkova packaging and Sami igrashki Duzhe akuratny, Mili and doshta yakisnoi. Recommend
Beautiful, bright toys. Quality printing
Thank you very much I love my Christmas decoration I received them quickly very seriously thank you
They're less than I thought, but very nice! Eco Toys in fashion) and look festive
So cute and nice packed! Fast shipping to Romania. Love it!
As seen, very beautiful, packed in nice wooden box. Fast delivery, packed with care. I recommend.
Perfect, recommend to everyone
As in the description. The colors are slightly paler, but this is only in comparison with the picture. The pendants themselves look good and bright. One of the split partitions in the box is not processed, The Edge falls, but it's quite if you pick up :)