We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
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Top picks just for you
I did not like it at all, very small everything, for a long time I did not hold anything, I did not see any beauty in this thing, the tree on the dress,,, in fixprice and cheaper and size larger, glued together with another set, with the store did not communicate
Very nice in wood nothing heavy, in Farm-House style perfect to decorate my Christmas tree
Милый декор. Но по размеру меньше, чем ожидала. Подставка красивая, но вся в мелких рыжих пятнах, что очень расстроило. Продавец вроде хорошо упаковал товар , но к сожалению был отломан рог у оленя. Буду клеить.
Muy bonito. Me ha sorprendido para bien. El año que viene compraré más.
The decoration is beautiful, the whole came, packed in a good vacuum package, as in the picture, the size is not big. I'm davolna)!
Good toys. My son loves cars very much and happy to hang them on the tree. Thank you. Only went very long. Ordered 11.11, came 16.12, although the store sent within three days
It's beautiful and just as it appears in the photo. I love it. Super easy to ride. Well packed.
Goods of the city. The reception is pre-war, paquannya Bulo Duge good. Zhodki detail in the road, not zlamalisya, all the reception.
Fast delivery to Israel in the area of 2 weeks. Beautiful things on the Christmas tree by December 31
I bought deer for small souvenirs to teachers, Masters of manicure, neighbors. They are inexpensive, but they look cool, they are placed on the palm of their hand.
отлично, всё понравилось, только рог у оленя держится на честном слове,надо будет приклеить
One piece was broken, but it's fixed. The goods came in 3 weeks. Cute decoration.! I recommend. Yu!
It came quickly. Quality prokrasa marked. Super for your money is a thing for decor. Recommend. Thanks store
The parcel came to Kiev for 3 weeks. Everything corresponds to the photo of the store. packed in ordinary polyethylene, but arrived without damage
It's a little tiny to my expectation but easy to assemble and otherwise perfect for the holiday decoration!
But it was fragile, and the store didn't pack it in protective material. The result is a broken one. Opened dispute for refund
The product was packed in an air bag, everything is whole. cute figures, executed qualitatively.
очень классное украшение,заказываю второй раз
Myślałam that will be larger. Very delicate decoration but summarize pretty.
Perfect, well protected
all ok very beautiful tiny decoration for Christmas time ;)!
Very well packed! It's been 15 days since I asked.
Packed perfectly, but during transportation the filling fell off. I will fix with a hot gun) the quality is super
Very well packaged so nothing broke. He's arrived 10 days early. Easy to ride and is the same as the description.
Very cool! Inexpensive decor for home) well packed, I recommend