We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
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Top picks just for you
Set quality. Thanks to the store and the manufacturer.
Nice Pothook! Dense, sewn qualitatively, bright colors.
Very beautiful set. Executed qualitatively, fully corresponds to the picture. The order is satisfied, great thanks to the store!
Fast shipping! The color is not white, but Peach, there is a smell.
The goods were sent immediately, came very quickly, less than two weeks. I did not communicate with the store-there was no need. The quality of the goods for this price is excellent. I recommend to order. On gifts in general will be excellent.
Pothold beautiful and bright. Photos correspond. The only way they will behave, with very hot metal surfaces do not know. Since the composition of synthetic materials. For the new year will decorate any kitchen. Thank you store.
Very nice decoration for the kitchen for the new year. And fast delivery. To Moscow 7 days from the date of order. Thank you!
Quality, dense, bright products. No questions. Recommend. Very fast shipping by mail
The parcel arrived in 13 days in the RB. Super quality. Very happy with the purchase
I love them, the delivery was very fast. I congratulate the store for being very responsible with my order and also for sending the requested models. Thank you very much seller, I recommend 1.000%
The product corresponds to the photo! The quality is excellent! For a gift is perfect!
The order took 5 weeks. Corresponds to the description.
Like the pattern, arrived well packaged, delivery fast.
The kitchen set came quickly. But there is some foreign smell. I hope it's gone. The picture is beautiful.
Came 4 weeks early. Heat protection on the back very happy with the quality.
Very good Less white than in the photo, seems rather yellow, which is not worse in the kitchen
In the store, such sets are much more expensive, and the quality is the same. Satisfied with the goods. I took it for a gift.
The product is quality, but in the photo the background color is white, and live it is beige-pink, although the picture is the same. In general, for a festive table or as a gift-excellent! Recommend
Cute , came in really fast. Smelled something plasticky when we opened it tho, but the s is almost gone.
Gostei Bastante…. Super I♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️ Chegou Antes do Natal️
The goods came completely, well packed. Each pair is packed separately. The seams are neat, inside is made neatly, there are no sticking threads) from the wrong side of the non-stick coating) will be an excellent addition to New Year's gifts!!! Came for a month, did not communicate with the store.
Thank you. Very beautiful set, looks quality. Delivery about one month
these are perfect for Christmas gifts! they look just like the pictures. if you ask me though Santa needs to eat more cookies, he's a little on the thin side :)
Nice and fast
Très bien. Hâte de les utiliser à Noël