We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of QDukan (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Refunds & Returns
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
full refund if you don’t receive your order
full refund if your order does not arrive within the guaranteed time (14-30 business days)
full or partial refund if the item is not as described or damaged
full refund if you do not want the product you have received (but you must return the item at your expense and the item must be unused)
Boom Box Outdoor Portable Bluetooth Speakers with LED Light
7 LED Light Patterns You can enjoy the LED light show when you using the portable wireless Bluetooth speaker listen music. 7 patterns of LED light let your life become more interesting. Our wireless speaker applies to video, outdoors/indoors, office, family, games, gatherings, parties and bars etc. You can press button on the side of the wireless speaker to change LED light modes.
5 Play Modes Except Bluetooth, AUX IN Jack connect from TVs, mp3, mp4 and non-Bluetooth devices with a 3.5mm Line-In cable for the Perfect Line-In Speaker; Support TF card (Memory card) up to 32G, support USB disk plug and play. Besides, it also support FM radio, help you to search the radio station.
Long Playtime Built high capacity 1200mAh battery in portable wireless speaker, support for music playback long (determined by volume and audio content of speaker played) . 10W high quality Bluetooth speaker with DSP that adds power to music. A compact body can not be imagined, realizing a dull sound. You can feel relaxed and low-pitched from a remote place.
HIFI Sound & Stereo Cylindrical Bluetooth Speaker as HD and HIFI powerful stereo sound, so you always enjoy the high-definition metal bass and subwoofer sound brought wonderful enjoyment ! Built-in MIC and Hands-Free Call You can easy pick up a call by this portable speaker in car, bathroom, home or office, anywhere during the wireless Bluetooth speaker connected to your smart phone. And it also has wide range of extended compatibility and 33FT wireless connect large range.
Bluetooth 5.0 & Easy Connection Bluetooth 5.0 technology has a better and stable signal quality and connection, let Bluetooth speaker large wide distance connection more stable to your iPhone,iPad tablets, laptop, desk computer, smartphone and all Bluetooth compatible.
Compact and portable It is small, does not occupy space, the Bluetooth speaker size only 7.2*7.2*17.6 CM but enough for you pick it up only a palm,or packed in your bag carrying outdoors. Readily let it into the bag, you can easily go out. Whit a strap, you can hold it by hand or hang on your bicycle. How enjoyment to listening music and watching the beautiful view are!