We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Top picks just for you
второй раз уже заказываем, все на высшем уровне, быстрая доставка
Замечательно, воротник из высококачественной натуральной кожи. Я обязательно закажу снова
The second time we already order, all at the highest level, fast delivery
Wonderful, the collar is of good quality genuine leather. I certainly will order again
Good Goods, corresponds to the descriptionism. Seller recommend.
The collar came quickly. Very beautiful only the jamb stinks strongly lacquer, We need to hang on the street for a day so that the stink leaves. Well attack bomb!
As I wrote earlier, the quality of the bomb, everyone is happy, everything is super, I recommend
parfait
it look well
Fast because as expected and super beautiful collar. Has a strong characteristic odour but the flies hopefully quick
I order the second collar. For the first time I really liked the quality, I ordered a year later the second other color. The second (Brown) came 2 times thinner than the first (black). The order came quickly.
Perfecto
bello... e superveloce nella spedizione. tutto perfetto
Super quality, siehtr wonderful! thank you!
Conform to the description but releases a strong smell Delivery in 10 days
Genuine Leather its smell proves it. We have to see in time now.
GOOD SELLER. Quality merchandise. Very very good.
Good collar, I recommend! Fast delivery 8 days!
Perfect, hard, well, good rivets
For this price the quality is decent, the delivery is fast, the skin was impregnated with gray oil became softer
Everything is cool: The skin is dense, made qualitatively, the size corresponds to the description, delivery on time. But! Black is not quite black, rather dark brown. On a black dog is noticeable, and if you already have a black leash that will be worn with this collar, then you should pay attention to this nuance. But I no longer like the fact that the loop for the carabiner leash is right near the buckle. This is not convenient, and it turns out all the beauty from below, and we see the buckle, by the way, not small. For comparison in the photo, the collar is thinner, where the loop is where I would like.
The collar is very good, but unfortunately one spike was fallen out, opened a dispute, some money was returned, I will look where you can put a new one
Супер ошейник! Покупаю второй раз. Первый отслужил верой и правдой два года (ежедневные активные выгулы и активные игры с другим амстаффом, заплывы в море и ещё много чего))) и продолжаем им пользоваться) новый будет для красивых выходов).
Super fast delivery!!!!!!!!!!!! I order for the third time!!!!!!!!!!! Quality is super!!!!!!!!!!
Perfektne