We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Top picks just for you
I went to Ukraine for the city. Tush is good and easy to check out super
Mascara is good to hold on to the eyelashes (does not crumble, does not stick under the eyes). Silicone brush. It paints perfectly and washes well. it was packed in a beautiful box and visually looks beautiful! In a month I will add a review. As long as the norms.
Доставка 10 дней,пришло в пункт выдачи СДЭК. Кисточка отличная. Про качество самой туши сказать пока не могу.
Mascara cool!!! Only did not track.
Супер. Очень хорошо тушь
Super
Mascara came quickly. such delivery was not fast yet. Thank you! Now I will call for it here!
До красноярска доставка полтора месяца. Пришло в товарном виде. Качество хорошее
Corresponds to the description
Очень довольна! Упаковка целая, красивая можно на подарок. Красила один раз результатом довольна, пока смущает только одно немного подпекает надеюсь аллергии не будет
туш прийшла за три тижні, дуже гарно витягує вії, рекомендую
Mascara is good, packaging like expensive mascara, silicone brush, well separates the eyelashes, does not smear. Delivery 2.5 month
Mascara I liked, no worse than the brands are more expensive. Does not crumble during the day, waterproof, washed off easily with warm water. My eyelashes extend well, as their short enough, the allergies did not cause, although the eyes are sensitive. Delivery took almost a month.
Отличная тушь! прекрасно , без кошкой ложится на ресницы, хорошо удлиняет. Щепотка силиконовая, с подкручивающим эффектом. Вся продукция этой фирмы качественная, хорошо оформленная, не хуже европейских марок.
I ordered mascara thanks to good reviews and was not mistaken. Packed well. The brush is comfortable. Mascara is very cool, does not crumble. It arrived in Ukraine in 28 days. The order is satisfied, I recommend the store
I love the cosmetics of this company. Mascara is also good: lengthens, separates and easily washed. True, the mascara came with a simple parcel for ukrmail, without notifications, it did not serve either by the parcel number or by the phone number. As a result, the parcel was almost a month in the mail. I already opened a dispute, the store advised to go to the Post Office. In the end, I asked the postman to look at the address. Everything was found)))
Super, good coloring, beautiful packing
The order received exactly a month later, the parcel was tracked to the border, a week later the postman of ukrmail brought the parcel home, everything is exactly as in the description. Mascara liked, my short eyelashes well colors, lengthens, eyelashes do not glue. Mascara recommend. Seller too!)
ačiū.
Заказываю второй раз, доставка в пятёрочку 4 дня! Тушь можно снимать под водой двумя пальчиками, можно мицеляркой, эффекта панды нет в обоих случаях. Держится на ресницах весь день без проблем, не мажет, не сыпится! Второй раз купила подороже, 270р. Однозначно рекомендую!
До Астаны посылка дошла за 2 недели, но по трек-номеру не отслеживалась. Тушь немного суховата, кисточка хорошая.
Очень долго ждала .Ещё не пробовала
Took almost a month and came real good quality and love it
Спасибо тушь пришла,нууууууууу очень долгая доставка. После использования отпишусь.
выглядит как на фото. товар прибыл очень быстро