We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
These elegant sets are perfect for the time you’re having your favorite people over, or just cooking a cozy meal with your loved ones at home. (It’s dishwasher safe!)
Materials:
Sizes:
Package includes:
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Arrived in Peter in 6 days. Quality is super. Very satisfied
Super, I'm delighted and my households too, I recommend (I took 2 sets at once-for 12 people) they are a bomb leave 7 days
They are just a bomb and mega fast delivery for Beauty (took immediately 2 sets-for 12 people) definitely recommend to buy
Spoons are beautiful. One came with marriage
Very nice set. How convenient it will be to use-a matter of time and habits (spoons shallow and small). Shipping is super fast! Thank you!
Perfect quality material, am in love!!!! Arrived super fast, excellent store
Lindooo!! super recomendo! Todos super embrulhadinhos, sem riscos! Em ótimo estado! Achei q o corte da faca seria ruim mas não. Chegou dentre 2 semanas (moro no Japao)
Very nice, we liked them very much, and we ordered another set of 24.
I love them, they 've arrived on the right date. The contact with the store. I haven't tried them in a dishwasher!
Beautiful, elegant, am very satisfied. Recommend!
Very beautiful
It came. Fast. In appearance-norms. Forks-spoons, like, durable
✌️
The order came in just a couple of days at the five. Excellent devices, took them not for permanent use, but for festive serving. For 11.11 the most favorable price! The devices are not heavy, the handles are flat, only knives with a rounded handle and heavier. In the photo, in comparison with devices from another store, with a green coating, which glows slowly.
Just like on the picture, am very satisfied. Thank you
It's enormously great!
The set came very quickly. Less than a month. Each device is packed separately, plus a soft roll on top. All as in the description. Devices long, thin, looks cool
Veio tudo certinho! Chegou bem embalado e antes da data prevista.
This is 10 of 10. delivery 3 days to Moscow, packing each spoon in a separate bag, design and execution, everything is perfect.
Beautiful, perfect, excellent quality, fast shipment to Brazil, recommended!
Качество - высокое! Все приборы без дефектов. Увесистые, удобные. В Самару пришли за 5 дней!! Очень-очень довольна!
Very nice product.
maravilhoso
August 7 ordered, August 20 received, everything is elegant and beautiful
Looks super, packed beautifully, only the handle of the suitcase fell off in about 2 minutes. I think this is a good gift packed well, it is written stainless steel.