We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
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Notes:
Due to the difference between different monitors, the picture may not reflect the actual color of the item. Please understand, thank you.
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Everything perfect
They are large and large on the Protector-it's good, the photo is deceptive, I think the effect will be
Le produit a l'air adapté à son usage. On en aura le cœur net quand la neige sera tombée.
Look different as the pictures, poczekamy for winter as will check
As described, thank you.
9 days before Izhevsk, the track code was tracked throughout the way.
All OK, came fast
Perfect. Good material, just need to prove it
Excellent!
Or as Nov order Dec days received. Fast shipping thank you ~
Fast shipping. According to description. They look robust. Lack to test on road
Lack of proof
Can only in winter. Therefore no idea how well they work
Perfect and super fast recommend store
Not tested yet, but they look good quality. When I try them I'll leave a comment to diciononal
excelente
It looks good to have a try
Good product. Good Delivery
Copy that, quick. All in good condition. I bought them thinking of getting me out of a jam, though I saw in a video they don't work. Better the chains.
Received as in the announcement
All good thank you
In fact, I did not check, I tried the tie on the safety of the wheel-without the tool you will not open the lock, there is no tongue to catch with your bare hands.
Well received but not tried yet
Alles super
Goods received. Very unhappy!!! The item was shipped to another address. Repeatedly it was written and sent to the store, the goods were in China. Not answer, not welcome! Opened the dispute, the seller immediately write, (please cancel the dispute) and as always promised. As a result, the goods came to another address. Time to the point of issue of about 2 hours by public transport, during the time of the pandemic in Moscow. I understand everything, but why should we pay for our health? Quality seems normal, all spikes came whole. But the nerves, the roof. Shop and seller do not advise.