We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be canceled until they are shipped. Once the packaging and shipping process has started, it can no longer be canceled.
Our highest priority is to make you happy, so everyone who shops in our store receives the following guarantees:
Top picks just for you
Do not receive my order. But store return all paid sum
item is as described and looks like on the picture.
Very comfortable
Perfect! Corresponds well to the description
Amazing! Fast delivery and quality is as described.
Очень удобно.
מצויין
Быстрая доставка, Товар хорошего качества
OK
Коврик рекомендую к покупке, качество хорошее, приобретал ранее более трех лет назад и остался доволен качеством, за время использования с ним ничего не случилось, пользуюемся по настоящее время, предыдущий коврик забрала себе дочь, а этот приобрёл уже себе.
Очень доволен этим продуктом, уже проверенным вчера, очень удобным, единственным неизвестным является продолжительность жизни, потому что поверхность кажется мне хрупкой.
заказываю 2раз такой коврик. кажется, он стал немного мягче. не скажу, что мне это нравится. но в целом коврик хороший доставка курьером до двери
Very satisfied with this product already tested yesterday, very comfortable, the only unknown is the lifespan because the surface seems fragile to me.
Великолепный коврик. Мягкий, достаточно толстый, легко сворачивается-разворачивается.
Gorgeous rug. Soft, thick enough, easy to fold-unfolds.
Очень быстрая доставка, беру уже второй раз, подарок для сестры. Коврик очень мягкий и удобный, не ерзает по полу, косточкам не больно на нем заниматься. Рекомендую всем такой дома иметь и регулярно заниматься спортом, хотя бы делать элементарную зарядку.
Fast delivery, product with good quality
Perfect quality. Very happy with the order. Arrived quickly Netherlands
Доставлено за 2 дня, все Гуд) отличный коврик
Excellent
It came very fast. Just like in the pictures. Perfect for gymnastics. Very happy with the order and the store.
Коврик хорошего качество и без неприятного запаха,отправили заказ быстро,продавца рекомендую,единственное что было неприятно, так это то, что выбрав доставку из РФ, товар прибыл уже 02.03 в наш город, а получил только 16.03 и то ,только после того, как написал на официальном сайте в чате общения центрального офиса г. Москвы,привезли в тот же день,уже через три часа,а до этого времени, все эти дни кормили завтраками, сообщениями и звонками,ожидайте звонка курьера,сегодня с вами свяжется и никто так и не звонил ,но это как я понял ,косяк уже нашей службы доставки,которая в нашем городе. Радует,что центральный офис,моментально среагировал на моё обращение,РЕСПЕКТ за это огромный им, спасибо.
Embalagem firme e segura, produto igual ao anunciado, macio, leve e muito confortável, textura muito gostosa, produto INCRIVEL. Muito satisfeito. Todas as recomendações.
The mat came with a small defect for which the store returned part of the amount. The mat is good, its function performs. Sent quickly, delivered the courier in days 10.
I order 2 times such a rug. He seems a little softer. I won't say I like it. But in general the mat is good Delivery by courier to door